"Your presentation on Effective Listening and Writing Skills was the most interesting and valuable that most of us had ever attended. The core material on listening and writing is something that, as Wage and Hour investigators and technicians, our staff found very useful. Your tag-team approach to teaching proved very humorous and lively and there was never a dull moment!" --Sandra Sanders, District Director, U.S. Department of Labor, Employment Standards Administration, Wage and Hour Division, Nashville, TN